How To Pay For Utilities In Ghana
What are the utilities in Ghana?
Public utilities in Ghana are essential services that provide power, water, and telecommunications to the public. These services are primarily overseen and regulated by the Public Utilities Regulatory Commission (PURC).
What are the needed for paying utilities in Ghana?
Electricity (ECG/NEDCo)
For Prepaid Meters:
Meter Number:
This is the most crucial piece of information. It is a unique number that identifies your specific meter.
Amount to Top-Up: The amount of money you want to purchase in units.
For Postpaid Meters:
Account Name and Number: The name and account number associated with your electricity bill.
Geographic Code / Pole Number: Some utility payment platforms may ask for a unique code or pole number to locate your account, especially if it’s a new or difficult-to-find address.
Payment Methods:
Mobile Money (MoMo): The most common method. You will need a mobile money account (e.g., MTN Mobile Money, Telecel Cash) with a sufficient balance. You will use the service’s payment shortcode or app.
Utility’s Mobile App: The ECG PowerApp is a popular and official app for paying bills and topping up.
Third-Party Payment Apps: Apps like expressPay, MyGHPay, and various banking apps also allow you to pay your ECG bill by entering your meter or account number.
Water (Ghana Water Company Limited – GWCL)
Customer Number: This is a unique number assigned to your water account and is printed on your bill.
Amount to Pay: The amount you wish to pay, which can be the full outstanding balance or a partial payment.
Payment Methods:
Mobile Money: You can pay using MTN Mobile Money, Telecel Cash, or other mobile money services by selecting the “pay bill” option.
GWCL Mobile App: The official GWCL App is a convenient way to manage your account and make payments.
Banking Platforms: Many commercial banks in Ghana have integrated GWCL bill payments into their online banking portals and apps.
Telecommunications (MTN, Telecel, AirtelTigo)
This includes mobile phone services (airtime, data bundles) and home internet (broadband, fiber).
For Airtime and Data:
Phone Number: The mobile number you want to top up or purchase a data bundle for.
Amount/Bundle Choice: The amount of airtime or the specific data bundle you want to buy.
For Home Internet/Broadband:
Account Number/Reference: A unique account number or reference ID associated with your broadband subscription.
How To Pay For Utilities In Ghana?
Electricity (ECG / NEDCo Prepaid & Postpaid)
Electricity in Ghana is mainly supplied by Electricity Company of Ghana (ECG) and NEDCo (Northern Electricity Distribution Company).
Prepaid Meters
Buy electricity credits and load them onto your prepaid meter.
Payment methods:
ECG PowerApp (mobile app for Android/iOS).
Shortcodes (USSD) – *226# (for ECG).
Mobile Money (MTN, Vodafone, AirtelTigo).
ECG offices & vendor outlets (using smart cards).
Some banks & fintech apps (ExpressPay, Slydepay, Hubtel)
Postpaid Meters
Bills are issued monthly based on usage.
Payment methods:
ECG PowerApp.
Mobile Money (via ECG services).
ECG offices/cashier points.
Partner banks (e.g., GCB, Ecobank).
Water (Ghana Water Company Limited – GWCL)
Bills are issued monthly (postpaid).
Payment methods:
GWCL Mobile App.
Mobile Money (MTN, Vodafone, AirtelTigo).
*USSD code 170# (MTN MoMo) → Pay Bill → Utilities → GWCL.
Banks (GCB, Ecobank, Fidelity, etc.).
GWCL district offices/cashier points.
Waste Management (Zoomlion & Others)
Most areas use private waste companies (e.g., Zoomlion).
Payment methods:
Cash (collector/office).
Mobile Money (direct to company accounts).
Bank deposits (depending on company).
Internet & TV Subscriptions (Extra Utilities)
DSTV / GoTV / StarTimes: Pay via MoMo, apps, or vendors.
Internet providers (MTN, Vodafone, AirtelTigo, Surfline, Telecel): Recharge bundles via USSD, MoMo, or apps.
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